Privacy Policy

Platform Hosting by Shopify

Our store is hosted on Shopify Inc. When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, and email address. When you browse our store, we also automatically receive your computer's internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Shopify provides us with the online e-commerce platform that allows us to sell our products and services to you. Your data may be stored through Shopify's data storage, databases and the general Shopify applications. They store your data on secure servers behind a firewall.

For more information about how Shopify handles your personal information, please see Shopify's Privacy Policy.

Personal Information You Provide

When you create an account, make purchases, or interact with our services, we may collect:

• Contact information (name, email address, phone number, postal address)
• Account credentials (username, password)
• Payment information (credit card details, billing address)
• Shipping information and preferences
• Communication preferences and marketing opt-ins
• Social media handles and profile information
• Demographic information (age, gender, interests)
• Customer service interactions and correspondence

Merchant Account Information

For merchant accounts, we additionally collect:

• Business information and registration details
• Tax identification numbers and financial information
• Business contact information and authorized representatives
• Product catalog and inventory information

Information Collected Automatically

When you visit our website or use our mobile applications, we automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, navigation patterns)
• Location information (with your permission)
• Referral sources and search terms
• Shopping behavior and purchase history

Information from Third Parties

We may receive information about you from:

• Social media platforms (when you connect accounts)
• Payment processors and financial institutions
• Marketing partners and affiliate networks
• Data enrichment services for business verification
• Other users who refer you to our services

Service Provision & Account Management

• Create, maintain, and secure your account
• Process transactions and manage orders
• Provide customer support and respond to inquiries
• Facilitate communication between buyers and sellers
• Verify identity and prevent fraud

Platform Operations & Improvement

• Personalize your experience and recommendations
• Analyze platform usage and improve our services
• Develop new features and functionality
• Conduct research and analytics
• Maintain platform security and integrity

Marketing & Communications

• Send promotional materials and offers (with consent)
• Notify you about platform updates and new features
• Conduct surveys and market research
• Publish testimonials and user-generated content
• Target advertising across platforms

Legal & Compliance

• Comply with legal obligations and regulations
• Enforce our terms of service and policies
• Resolve disputes and legal claims
• Protect against fraud and unauthorized activities
• Maintain records as required by law

Platform Provider - Shopify

Our online store is hosted by Shopify Inc. Shopify provides us with the online e-commerce platform that allows us to sell our products and services to you. Your personal information is shared with Shopify to:

• Process your orders and payments
• Provide customer support services
• Enable store functionality and analytics
• Facilitate communication between you and us
• Comply with legal obligations

When we share your information with Shopify, it may be transferred and stored on servers located in Canada, the United States, or other countries where Shopify operates. For more information about Shopify's data practices, please review Shopify's Privacy Policy.

Transaction Partners

When you engage in transactions on our platform, we share relevant information with:

• Merchants and buyers to facilitate transactions
• Payment processors for transaction processing
• Shipping companies for order fulfillment
• Authentication services for luxury goods verification

Service Providers

We work with trusted third-party service providers who assist us with:

• Payment processing and financial services
• Technology infrastructure and hosting
• Customer support and communication
• Marketing and advertising services
• Analytics and business intelligence
• Legal and professional services

Legal Requirements

We may disclose information when required by law or to:

• Respond to court orders, subpoenas, or legal processes
• Cooperate with law enforcement investigations
• Protect our rights, property, or safety
• Prevent fraud or illegal activities
• Enforce our terms of service

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity. We will notify you of any such transfer and any changes to this privacy policy.

State-Specific Rights (United States)

California Residents (CCPA/CPRA): You have the right to know what personal information we collect, use, and share; delete your personal information; opt-out of the sale or sharing of personal information; correct inaccurate information; and not be discriminated against for exercising your rights. We do not sell personal information as defined by the CCPA.

Virginia, Colorado, Connecticut, and Other State Residents: You may have similar rights under your state's privacy laws, including rights to access, delete, correct, and opt-out of certain data processing activities.

Nevada Residents: You have the right to opt-out of the sale of personal information. We do not currently sell personal information.

International Rights

European Union, UK, and Switzerland (GDPR/UK GDPR): You have rights including access, rectification, erasure, restriction of processing, data portability, objection to processing, and withdrawal of consent. You also have the right to lodge a complaint with your local data protection authority.

Canada (PIPEDA): You have the right to access your personal information and request corrections. You may also file a complaint with the Privacy Commissioner of Canada.

Australia (Privacy Act): You have rights to access and correct your personal information, and may lodge a complaint with the Office of the Australian Information Commissioner.

Security Measures

We implement reasonable physical, electronic, and administrative safeguards to protect your information, including:

• SSL encryption for data transmission
• Secure hosting environments with access controls
• Regular security monitoring and updates
• Employee training on data protection
• Limited access to personal information on a need-to-know basis

Important: No electronic transmission or storage is 100% secure. We cannot guarantee absolute security, but we use commercially reasonable efforts to protect your information.

Data Retention

We retain your information as long as reasonably necessary for business purposes, legal compliance, and dispute resolution. Retention periods vary based on:

• Type of information and how it's used
• Legal and regulatory requirements
• Business needs and operational requirements
• Your requests for deletion (where legally permissible)

Security Incidents

In the event of a security incident affecting your personal information, we will take appropriate remedial action and provide notification as required by applicable law.

Shopify Data Transfers

Because our store is powered by Shopify, your personal information may be transferred to and processed by Shopify in various locations:

• Canada and United States: Primary data processing by Shopify Inc.
• Ireland: For customers in the European Economic Area, UK, Middle East, South America, or Africa, data is received by Shopify International Ltd.
• Singapore: For customers in Asia, Australia, or New Zealand, data is received by Shopify Commerce Singapore Pte. Ltd.

When your data is transferred internationally through Shopify's network, it is protected by appropriate safeguards including Standard Contractual Clauses and other legal mechanisms as required by applicable law.

Data Protection Standards

When we transfer personal information internationally, we implement appropriate safeguards consistent with applicable law to protect your information. These may include:

• Contractual protections with our service providers
• Compliance with applicable data protection frameworks
• Technical and organizational security measures
• Regular assessment of data protection practices

Types of Cookies We Use

• Essential Cookies: Necessary for website functionality, security, and shopping cart operations
• Performance Cookies: Help us analyze website usage and improve performance through services like Google Analytics
• Functional Cookies: Remember your preferences, language settings, and personalize your experience
• Marketing Cookies: Used for targeted advertising and measuring campaign effectiveness across platforms

Shopify Analytics & Tracking

Our store uses Shopify's built-in analytics tools which may collect:

• Information about your device and browser
• Your IP address and general location
• Pages you visit and products you view
• Shopping cart and purchase behavior
• Referral sources and search terms used to find our store

This information helps us understand how our store is used and improve the shopping experience.

Third-Party Tracking & Integrations

We work with third-party analytics and advertising partners who may use cookies and similar technologies:

• Google Analytics for website analytics and user behavior tracking
• Facebook Pixel and other social media pixels for advertising
• Payment processors (Stripe, PayPal, etc.) for transaction processing
• Marketing platforms for email campaigns and customer communication
• Various advertising networks for targeted advertising

Payment Processing

When you make a purchase, your payment information is processed securely by our payment providers. We do not store complete credit card information on our servers. Payment providers may place their own cookies and tracking technologies to facilitate secure transactions and prevent fraud.

Your Cookie Choices

You can control cookies through:

• Browser settings to block or delete cookies
• Our cookie preference center (where available)
• Opt-out tools provided by advertising networks
• Industry opt-out pages and tools
• Global Privacy Control (GPC) signals for automated opt-out preferences

Please note that disabling certain cookies may affect website functionality and your user experience, including the ability to complete purchases.