JaneFinds
Privacy Policy
How we collect, use, disclose, and protect your personal information.
00Introduction
JaneFinds, Inc. and its subsidiaries and affiliates (collectively, "JaneFinds," "we," "us," or "our") operates the website janefinds.com and related services. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use our platform.
Important notice. By accessing our website and using our services, you expressly consent to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree with our practices, please do not use our services.
Platform Hosting by Shopify
Our store is hosted on Shopify Inc. When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, and email address. When you browse our store, we also automatically receive your computer's internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Shopify provides us with the online e-commerce platform that allows us to sell our products and services to you. Your data may be stored through Shopify's data storage, databases and the general Shopify applications. They store your data on secure servers behind a firewall.
For more information about how Shopify handles your personal information, please see Shopify's Privacy Policy.
01Information We Collect
We collect information in several ways to provide and improve our services. The types of information we collect include:
Personal Information You Provide
When you create an account, make purchases, or interact with our services, we may collect:
- Contact information (name, email address, phone number, postal address)
- Account credentials (username, password)
- Payment information (credit card details, billing address)
- Shipping information and preferences
- Communication preferences and marketing opt-ins
- Social media handles and profile information
- Demographic information (age, gender, interests)
- Customer service interactions and correspondence
Merchant Account Information
For merchant accounts, we additionally collect:
- Business information and registration details
- Tax identification numbers and financial information
- Business contact information and authorized representatives
- Product catalog and inventory information
Information Collected Automatically
When you visit our website or use our mobile applications, we automatically collect:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, navigation patterns)
- Location information (with your permission)
- Referral sources and search terms
- Shopping behavior and purchase history
Information from Third Parties
We may receive information about you from:
- Social media platforms (when you connect accounts)
- Payment processors and financial institutions
- Marketing partners and affiliate networks
- Data enrichment services for business verification
- Other users who refer you to our services
02How We Use Your Information
We use your information for the following purposes, based on legitimate business interests, contract performance, legal obligations, and your consent:
Service Provision and Account Management
- Create, maintain, and secure your account
- Process transactions and manage orders
- Provide customer support and respond to inquiries
- Facilitate communication between buyers and sellers
- Verify identity and prevent fraud
Platform Operations and Improvement
- Personalize your experience and recommendations
- Analyze platform usage and improve our services
- Develop new features and functionality
- Conduct research and analytics
- Maintain platform security and integrity
Marketing and Communications
- Send promotional materials and offers (with consent)
- Notify you about platform updates and new features
- Conduct surveys and market research
- Publish testimonials and user-generated content
- Target advertising across platforms
Legal and Compliance
- Comply with legal obligations and regulations
- Enforce our terms of service and policies
- Resolve disputes and legal claims
- Protect against fraud and unauthorized activities
- Maintain records as required by law
03How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
Platform Provider: Shopify
Our online store is hosted by Shopify Inc. Shopify provides us with the online e-commerce platform that allows us to sell our products and services to you. Your personal information is shared with Shopify to:
- Process your orders and payments
- Provide customer support services
- Enable store functionality and analytics
- Facilitate communication between you and us
- Comply with legal obligations
When we share your information with Shopify, it may be transferred and stored on servers located in Canada, the United States, or other countries where Shopify operates. For more information about Shopify's data practices, please review Shopify's Privacy Policy.
Transaction Partners
When you engage in transactions on our platform, we share relevant information with:
- Merchants and buyers to facilitate transactions
- Payment processors for transaction processing
- Shipping companies for order fulfillment
- Authentication services for luxury goods verification
Service Providers
We work with trusted third-party service providers who assist us with:
- Payment processing and financial services
- Technology infrastructure and hosting
- Customer support and communication
- Marketing and advertising services
- Analytics and business intelligence
- Legal and professional services
Legal Requirements
We may disclose information when required by law or to:
- Respond to court orders, subpoenas, or legal processes
- Cooperate with law enforcement investigations
- Protect our rights, property, or safety
- Prevent fraud or illegal activities
- Enforce our terms of service
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity. We will notify you of any such transfer and any changes to this privacy policy.
04Your Privacy Rights
Subject to applicable law, you may have certain rights regarding your personal information. These rights may vary depending on your location:
Exercising your rights. To exercise these rights, contact us at notices@janefinds.com. We will respond within the timeframes required by applicable law. Please note that some rights may be limited by legal requirements or legitimate business interests.
You may also have rights directly with Shopify regarding certain data processing activities. To exercise these rights, visit privacy.shopify.com.
State-Specific Rights (United States)
California Residents (CCPA/CPRA): You have the right to know what personal information we collect, use, and share; delete your personal information; opt-out of the sale or sharing of personal information; correct inaccurate information; and not be discriminated against for exercising your rights. We do not sell personal information as defined by the CCPA.
Virginia, Colorado, Connecticut, and Other State Residents: You may have similar rights under your state's privacy laws, including rights to access, delete, correct, and opt-out of certain data processing activities.
Nevada Residents: You have the right to opt-out of the sale of personal information. We do not currently sell personal information.
International Rights
European Union, UK, and Switzerland (GDPR/UK GDPR): You have rights including access, rectification, erasure, restriction of processing, data portability, objection to processing, and withdrawal of consent. You also have the right to lodge a complaint with your local data protection authority.
Canada (PIPEDA): You have the right to access your personal information and request corrections. You may also file a complaint with the Privacy Commissioner of Canada.
Australia (Privacy Act): You have rights to access and correct your personal information, and may lodge a complaint with the Office of the Australian Information Commissioner.
05Data Security and Retention
Security Measures
We implement reasonable physical, electronic, and administrative safeguards to protect your information, including:
- SSL encryption for data transmission
- Secure hosting environments with access controls
- Regular security monitoring and updates
- Employee training on data protection
- Limited access to personal information on a need-to-know basis
Important: No electronic transmission or storage is 100% secure. We cannot guarantee absolute security, but we use commercially reasonable efforts to protect your information.
Data Retention
We retain your information as long as reasonably necessary for business purposes, legal compliance, and dispute resolution. Retention periods vary based on:
- Type of information and how it's used
- Legal and regulatory requirements
- Business needs and operational requirements
- Your requests for deletion (where legally permissible)
Security Incidents
In the event of a security incident affecting your personal information, we will take appropriate remedial action and provide notification as required by applicable law.
06International Data Transfers
JaneFinds operates from the United States, and our store is hosted by Shopify Inc. Your information may be transferred to, stored, and processed in the United States, Canada, and other countries where we or our service providers (including Shopify) operate.
Shopify Data Transfers
Because our store is powered by Shopify, your personal information may be transferred to and processed by Shopify in various locations:
- Canada and United States: Primary data processing by Shopify Inc.
- Ireland: For customers in the European Economic Area, UK, Middle East, South America, or Africa, data is received by Shopify International Ltd.
- Singapore: For customers in Asia, Australia, or New Zealand, data is received by Shopify Commerce Singapore Pte. Ltd.
When your data is transferred internationally through Shopify's network, it is protected by appropriate safeguards including Standard Contractual Clauses and other legal mechanisms as required by applicable law.
Data Protection Standards
When we transfer personal information internationally, we implement appropriate safeguards consistent with applicable law to protect your information. These may include:
- Contractual protections with our service providers
- Compliance with applicable data protection frameworks
- Technical and organizational security measures
- Regular assessment of data protection practices
Consent to international processing. By using our services, you understand and consent to the collection, transfer, storage, and processing of your information in the United States, Canada, and other countries where we or Shopify operate, which may have different data protection laws than your country of residence.
08Contact and Updates
Privacy questions: For questions about this Privacy Policy or our privacy practices, contact us at notices@janefinds.com.
Data requests: To exercise your privacy rights (access, deletion, correction, etc.), email us at notices@janefinds.com with details of your request.
Policy updates: We may update this Privacy Policy from time to time. Continued use of our services after changes constitutes acceptance of the updated policy.